Help and support

 

Christmas can be a positive time, but it may also bring added pressures, worry or low mood for some people. Support is still available throughout the festive period, including when other services are closed.

Our Care Coordinator has put together a list of trusted organisations that offer support with mental health, crisis situations, bereavement and money worries over Christmas.

Mental health and crisis support

Samaritans

  • 116 123
  • Open 24 hours a day, every day
  • You can call about anything that is affecting you.
  • samaritans.org

Mind

  • 0300 123 3393
  • Open Monday to Friday, 10am to 5pm
  • Provides information and support for people with mental health concerns.
  • mind.org.uk

NHS Mental Health Support

  • Call 111 and choose option 2
  • Open 24 hours a day, every day
  • You can speak to trained mental health professionals for urgent advice and support.
  • nhs.uk (search “mental health support”)

Shout (Text Service)

  • Text 85258
  • Open 24 hours a day, every day
  • Provides free support by text if you prefer not to speak on the phone.
  • giveusashout.org

SANEline

  • 0300 304 7000
  • Open every day, 4pm to 10pm
  • Provides emotional support for people affected by mental health issues.
  • sane.org.uk

CALM (Campaign Against Living Miserably)

  • 0800 58 58 58
  • Open every day, 4pm to midnight
  • Provides support for people who are feeling low or having suicidal thoughts.
  • thecalmzone.net

No Panic

  • 0300 772 9844
  • Open every day, 10am to 10pm
  • Provides support for people experiencing anxiety or panic.
  • nopanic.org.uk

Financial support

National Debtline

  • 0808 808 4000
  • Open Monday to Friday, 9am to 8pm and Saturday, 9.30am to 1pm
  • Provides free and confidential advice on money and debt.
  • nationaldebtline.org

Bereavement support

Cruse Bereavement Care

  • 0808 808 1677
  • Open Monday, Wednesday, Thursday and Friday, 9am to 5pm and Tuesday, 1pm to 8pm
  • Provides support for people coping with grief and bereavement.
  • cruse.org.uk

Gambling support

 GamCare

  • 0808 8020 133
  • Open 24 hours a day, every day
  • Provides support for people affected by gambling.
  • gamcare.org.uk

Alcohol support

Drinkline

  • 0300 123 1110
  • Open Monday to Friday, 9am to 8pm, and weekends, 11am to 4pm
  • Provides confidential advice and support for people worried about alcohol use.
  • drinkaware.co.uk

Domestic abuse support

Respect (for men experiencing domestic abuse)

  • 0808 801 0327
  • Open Monday to Friday, 10am to 5pm
  • Provides support for men experiencing domestic abuse.
  • mensadviceline.org.uk

Refuge (for women experiencing domestic abuse)

  • 0808 2000 247
  • Open 24 hours a day, every day
  • Provides support for women experiencing domestic abuse.
  • nationaldahelpline.org.uk

If you need support while the practice is closed, please contact one of the organisations listed above. These services are available during the Christmas period and can offer help when you need it. When the practice is open, our Care Coordinator is also available if you would like help or guidance.

Published: Dec 9, 2025