Our Physiotherapy Service

This service is for patients who have muscle, joint, and soft tissue pain. 

If you are a patient and have a problem that affects your neck, back, joints, or muscles, you can book an appointment through reception and go directly to the service without seeing a clinician first.


Our physiotherapists

We have a team of experienced physiotherapists who have the skills to assess and diagnose what is happening and make referrals for treatment, investigations, or specialist services if necessary. 

They can provide advice on how to manage conditions and work closely with patients to find the most appropriate treatment to prevent short-term issues from becoming long-term problems. They also work with patients dealing with chronic conditions.

They are based at Eaton Socon Health Centre.


What can a physiotherapist help with?

  • Soft tissue injuries, sprains, strains, or sports injuries.
  • Arthritis – any joint.
  • Possible problems with muscles, ligaments, tendons, nerves or bone (for example, tennis elbow, carpal tunnel syndrome, and ankle sprains).
  • Spinal pain including lower back pain, mid-back pain, and neck pain.
  • Spinal-related pain in arms or legs, including nerve symptoms (for example, pins and needles or numbness).
  • Post-orthopaedic surgery.

What are the benefits of using the service?

  • Shorter waiting times for appointments.
  • Get a quick diagnosis and be referred for treatment.
  • Access to the most suitable treatment, including exercise, rehabilitation, and self-management.
  • Conveniently based at the GP practice.
  • Choose from telephone, video, or in-person appointments.
  • Opportunity to gain advice on lifestyle and physical activity.

Watch this short film to find out more about the service.


How to make an appointment?

To book an appointment, telephone reception in the usual way on 01480 406 677 and ask for an appointment with the physiotherapist. Alternatively, you can complete the relevant Anima questionnaire

If you have spoken to a clinician, they may recommend that you book in for an assessment. This is not the same as being referred for a course of physiotherapy. You can book an appointment following the steps set out above.


Important information about your first appointment

Please arrive in plenty of time for your appointment and check in at reception before your appointment time.

You may need to undress for a proper assessment to be carried out. Please make sure you bring appropriate clothing such as shorts and a vest, etc… 

Part of the assessment will include finding out about your medical history and asking questions about your condition and its effects on your lifestyle. 

Continue taking any medication you currently take, including pain relief, before the appointment. 

After your assessment, you will be put on an agreed treatment plan according to your needs. This may include a combination of education, lifestyle advice, exercises and possible referral for investigation or specialist service.  

You will need to commit actively to taking part in your treatment. You can do this by attending your appointment and following the advice and guidance the team provides.


If you need to cancel your appointment

If you cannot attend or feel you no longer require your appointment, please contact reception beforehand. This will help us to offer the treatment slot to someone else waiting for treatment.