updated at 10:22am on 29/04/2019
Very good and courteous care.
Visited in February 2019, Posted on 17 March 2019
RECOGNITION OF EXCELLENT CARE
I am writing on by half of my parents as a way to recognise the continued care and respect that we have experienced during recent months. From the first point of contact with the reception staff and administration office to the practice nurses and the doctors, we have felt attended to and listened to on every occasion.
We have been kept informed at all times when call-backs are requested and always with a polite and kind consideration.
On the occasions when home visits have been necessary the doctors have shown compassion and empathy towards my parents in an unhurried and engaging manner.
I cannot thank or commend Lakeside Healthcentre enough. We feel truly taken care of and grateful to Lakeside.
Visited in November 2018, Posted on 30 November 2018
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